GENERAL INFORMATION

& FREQUENTLY ASKED QUESTIONS

Tradelines can be a bit complex. So here are a lot of the questions

we get pertaining to Tradelines.

Just click on the category below that pertains to your question. You will find many answers to help you out as you move forward with your Tradeline purchase.

Frequently Asked Questions

Basic Tradeline Questions, How to Decide on the Tradeline, Ordering Questions, What types of Tradelines do you sell?

Posting Expectations Before You Contact As About Your No Post The Investigation Process

The Steps We Take Throughout The Investigation Process

1. Verification the credit profile is an authentic credit file and is not a blank file or a synthetic number - CPN.

-If the credit report is inaccessible at any of the 3 credit bureaus this voids the guarantee - as there is likely no file for a tradeline to post to. Refunds will not be provided as there is no error with the tradeline & no fix that can be done on our side.)

-(Credit Profile Numbers are not covered by our guarantee because there are too many outside factors beyond our control that result in a tradeline not posting. If a file is discovered/determined to be a CPN - no refunds will be given.)

2. Verification the credit reports are updated and current (a minimum of 15 days AFTER the tradelines closing date.)

-If the credit report you are using has not been updated to reflect the current state of your credit report, it may not reflect the tradeline. This is because it is most likely reflecting a report that was pulled from BEFORE your tradeline was added.

-In this case, you will need to pull a fresh report

3. Verification that the information originally provided by the client, matches what is on the client’s credit reports (ie: name, full address, birthdate, etc)

-Tradelines post by matching the information you provide for your order with the information listed on your reports. If the information does not match, the client must fix their credit reports on their end. If the information is a name and/or date of birth which cannot be corrected, regretfully, there is nothing Blueprint Tradeline can do as you confirmed the information was correct when you purchased.

-If the address is incorrect, the client must manually add the correct address (the address provided to Blueprint Tradeline for their order) to their credit report before the tradeline's next closing (reporting) date - this should pull the tradeline onto the report.

4. Investigation on whether or not a possible Dispute, Freeze, or Fraud Alert has been placed on the credit report

-If a dispute, freeze or fraud alert has been placed on the credit report, the client must conclude and remove it

-Once this encumbrance is removed, your tradeline should pull onto the report on its next closing (reporting) date.

5. Verification that the information entered by our team when filling the tradeline order was input with no errors (ie: name, SSN, DOB, Address, phone, etc.)

-If Blueprint Tradeline made any error in entering information, the information will be corrected at the bank (depending on the bank) for posting the following month. If the information cannot be correct a refund or replacement will be given.

6. Confirmation the primary account has updated on the cardholder's credit monitoring.

-In the event the primary account has not yet updated, this means it will not have updated for the client. In this case, we must wait until the primary account updates for posting.

7. Confirmation that the representative of the associated bank made no errors in taking and inputting information

-If the representative at the host bank associated with your tradeline entered information incorrectly, Blueprint Tradeline will work with the bank to see the information corrected - this should pull the tradeline onto the report after the tradeline's next closing (reporting) date.

8. Confirmation the Tradeline that the client was added to was not shut down, locked or closed

-In this case, the tradeline would be listed under "closed accounts" and is often missed - if the tradeline was closed or shut down - often times this is better for the client as the Tradeline can now never be removed by us and the client will continue to benefit from the Tradeline's age &/or limit.

-If the primary account is locked, this is typically remedied through the provision of identity verification documents. Once these documents are provided to the host bank associated with your tradeline, via Blueprint Tradeline representative, the account will be unlocked pending verification approval - this should pull the tradeline onto the report after the tradeline's next closing (reporting) date.

9. Confirmation the bank did not change the closing date on said account.

-If the bank reassigned the date at which the tradeline will report (closing date) the Blueprint Tradeline representative will inform the client of the new listed closing date.

-In the rare case that this new closing date puts the client's posting outside the 45-day guarantee, a refund, store credit, or replacement will be provided.

10. Verification the client has zero negative history with the host bank associated with the tradeline.

* After completing all these steps and confirming there are no errors, a final step will be performed: a HARD PULL on the client's credit. This ensures the provided social security number matches the credit report linked to the credit monitoring logins provided.

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OFFICE HOURS (EST)

Monday - Friday10am - 5pm

Saturday - Closed

Sunday - Closed

Holidays may effect these hours

Due to our popularity, we ask for your patience as we respond to your inquiries. Communications will be answered in the order they are received.

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